Digital Services Regulations
Commercial conditions
Last revised: October 17, 2025
Digital Services Regulations (DSA)
KOMPTRADESHOP entered the European Union ("EU") market in 2021. In accordance with Article 24(2) of the Digital Services Regulation (DSA), we estimate that the monthly average of active beneficiaries of KOMPTRADESHOP’s services in the EU was approximately 100 Thousand, for the six months ended 30 June 2025.
We have produced this calculation to comply with the requirements of the Digital Services Regulations (DSA). It should not be used for other purposes. If we share user data in other contexts, the methodology and scope may be different. Furthermore, our approach to producing this calculation may evolve and require modifications over time, for example, due to new technologies.
We will continue to monitor the monthly average of active beneficiaries of Temu services in the EU and publish updated information at least every six months in accordance with Article 24(2) of the Digital Services Regulation (DSA).
Points of contact
We have designated single points of contact for users, the European Commission, EU Member State authorities and the European Digital Services Committee ("European Committee") to contact us for the purposes of the Digital Services Regulation (DSA).
If you are the European Commission, an EU Member State authority or the European Committee, you can contact us at legal@mybvfg.com. Communications via this email address must be in English.
If you are a user, you can contact us at info@komptrade.co.uk. You can also click on the WhatsApp chat to discuss directly with a customer service representative.
Digital Services Regulations (DSA) help page
For more details on our content moderation and content recommendation policies in accordance with the DSA, please click here.
Temu data access portal
Pursuant to Article 40 of the Digital Services Regulation (DSA), we provide a data access portal. Qualified applicants have the opportunity to view publicly available data on this website at www.komptrade.com. To learn more, please click here.
Report a child’s account
The service www.komptrade.com is not intended for use by persons under 18 years of age or minors as defined in applicable law. If you believe that your child has created an account komptrade or on www.mybvfg.com (partner platform) or otherwise provided us with personal data, you can request the deletion of your account and associated personal data by sending an email to info@komptrade.co.uk.